BalancedFlow

1. Introduction

Welcome to BalancedFlow ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website balancedflow.sbs, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

2. Information We Collect

Personal Data

When you visit our Site, we may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Submit a contact form
• Purchase our services
• Participate in contests, surveys, or promotions
• Post comments on our blog

The personal information we may collect includes:

• First and last name
• Email address
• Mailing address
• Phone number
• Billing information (credit card number, expiration date, etc.)
• Social media profile information
• Preferences and interests related to our services

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referral source
• Pages visited on our Site
• Time and date of visit
• Time spent on each page
• Other diagnostic data

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Create and manage your account
• Process and complete your transactions
• Send you administrative information, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Send you marketing and promotional communications (with your consent)
• Personalize your experience on our Site
• Deliver targeted advertising
• Monitor and analyze usage patterns and trends to improve our Site and services
• Protect our Site from unauthorized access
• Enforce our terms, conditions, and policies
• Comply with legal obligations

4. Sharing Your Information

We may share your information with third parties in certain situations, including:

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Cookie Policy

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Cookie Management

You can set your browser to refuse all cookies, to alert you when cookies are being sent, or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information about cookies, please visit All About Cookies.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction of processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object to processing: You have the right to object to our processing of your personal information, under certain conditions.
• Data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided below. Please note that we may ask you to verify your identity before responding to such requests.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

9. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +44 8130 652618
• By mail: 62 Frank Burg, Port Reecebury, LL14 5NR